Our partner is one of the world's largest retailers of consumer goods, from food to fashion. Their goal is to provide customers with the best products and services while building a more sustainable future. Join this company and shape the future with them!
Main responsibilities:
- Providing support to colleagues and customers
- Troubleshooting, delivering great service experience, resolving issues
- Taking ownership of the issue
- Escalating contacts efficiently
Required skills:
- Graduate/ high school education
- Advanced Czech or Slovakian language knowledge and intermediate English knowledge
- Basic Computer Skills
- Experience in using MS Office (Excel, Word & PowerPoint)
Advantages:
- Experience in Customer Service is an advantage
What our partner can offer to you:
- Competitive Compensation package
- Annual private healthcare package
- Performance-based annual bonus
- Minimum of 25 paid leave days per year
- Opportunities for growth and development
- Great Team and modern office with good location (e.g.: free parking)
- Flexible Working policy (Home office)
- Relocation Bonus when permanently moving to Hungary
- Language Allowance