SSC recruitment

A Shared Service Centre (SSC) is an operational model where certain functions within a company are centralized, standardized, and optimized. SSC recruitment is a specialized field that requires deep market knowledge and expertise. This is where Karrier Hungária can assist businesses. Let’s take a closer look at the key characteristics of this field!

Outsourcing recruitment

Most SSCs (Shared Service Centres) and BSCs (Business Service Centres) have their own internal recruitment teams, but in many cases, they need external recruitment partners. These partners can provide support when many professionals need to be hired in a short period or when specialized expertise is required. In these situations, it is crucial to involve a recruitment company that understands the industry and has an extensive network in the service centre market.

Karrier Hungária has been working in the SSC and BSC industry for nearly 20 years and is considered by industry professionals to be one of the leading HR consulting firms with deep expertise. Over the past 20 years, we have conducted numerous searches across all operational areas of service centres, building a significant database and an extensive network. We provide effective support for SSC functions such as finance, customer service, IT, HR, procurement, and more.

Our search methodology is like other recruitment areas, employing a comprehensive approach that combines various sourcing techniques. We search for candidates through multiple channels simultaneously: our database, advertisements, direct search (headhunting), and leveraging our network and recommendations.

We offer a full-service recruitment process, conducting professional interviews with candidates, assessing their skills and competencies, and, if needed, performing reference checks. At the end of the process, we present only those candidates to our clients who are both professionally and personally suitable for the position.

Karrier Hungária's SSC recruitment services

Our expert team supports end-to-end recruitment projects for service centres that are new to the market, starting as greenfield investments, as well as assisting long-established companies with their growth ambitions. We are strategic partners to our clients, going beyond filling individual positions. We provide support on various recruitment and HR topics, including sharing labour market information, helping with salary planning, facilitating new projects to Hungary, and project planning.
We have unique market knowledge and a strong network, and we place great emphasis on focusing equally on our clients and candidates. Each client is supported by a dedicated contact person who is an expert in the specific recruitment field, providing fast, accurate, and thorough answers to any questions. We are proud that, based on client feedback, our company maintains excellent quality metrics, both in terms of finding the best candidate and ensuring the successful, long-term employment of the selected individual.
We have extensive experience in building Shared Service Centres and supporting the continued growth of existing centres. Throughout our operations, we have successfully supported centres of various sizes and ownership backgrounds (American, British, German, Italian, Dutch, Indian), giving us insight into the entire Hungarian market.

Why choose Karrier Hungária?

We are a Hungarian-owned company with international experience, providing strong insights into the Hungarian market. We make quick and flexible decisions, always tailoring our services to the specific needs of our clients, as our goal is to establish long-term partnerships. We oversee the entire recruitment and selection process throughout the project’s lifecycle. We support both our clients and candidates, ensuring that the process is efficient and swift for all involved. We place great emphasis on delivering an outstanding candidate experience, both during the initial outreach and throughout the interview stages.
We believe this experience contributes to the successful brand-building of our partners, which is why we provide ongoing consultations to help them achieve their business goals.