We’re looking for a motivated Service Desk Agent (Norwegian/Swedish-speaking) to join our client’s growing team. This is a unique opportunity to be part of a new company and help shape a brand-new team, with exciting career growth ahead in a fast-growing fintech environment.
Main responsibilities:
- Assist customers with troubleshooting and answering questions
- Communicate clearly and professionally through email and portal inquiries
- Document customer issues and solutions accurately in the system
- Stay informed about our products and services to provide up-to-date support
- Collaborate with other teams to resolve complex customer cases
- Respond to customer inquiries in a timely and helpful manner
Required skills:
- Experience in customer support
- Good command of English and fluency in Norwegian/Swedish
- Strong communication and problem-solving skills
- Customer-focused mindset with patience and empathy
What our partner can offer to you:
- Join a brand-new Shared Services Centre in the city centre
- Work in a friendly, inclusive, and international team
- Full training provided
- Modern office with hybrid work options
- Competitive salary and benefits package