Join a brand-new American Shared Services Centre located in the heart of Budapest. In this role you will provide high-quality customer support to Danish-speaking clients, ensuring a smooth and positive customer experience while working in a dynamic, international environment.
Main responsibilities:
- Assist customers with troubleshooting and answering questions
- Communicate clearly and professionally through email and portal inquiries
- Document customer issues and solutions accurately in the system
- Stay informed about our products and services to provide up-to-date support
- Collaborate with other teams to resolve complex customer cases
- Respond to customer inquiries in a timely and helpful manner
Required skills:
- Experience in a similar role
- Good command of English and fluency in Danish
- Strong communication and problem-solving skills
- Customer-focused mindset with patience and empathy
What our partner can offer to you:
- Join a brand-new American Shared Services Centre
- Work in a friendly, inclusive, and international team
- Full training provided
- Modern office with hybrid work options
- Competitive salary and benefits package