Looking for a role where you can use your German skills while helping clients solve IT issues and keep their work running smoothly?
Main responsibilities:
- Act as the first point of contact for clients, delivering Level 1 IT support.
- Manage and resolve requests received via email, phone, and ticketing systems.
- Ensure end-to-end case ownership and customer satisfaction.
Required skills:
- Fluent in German, with at least upper-intermediate English proficiency.
- Prior experience in an IT support role is required.
What our partner can offer to you:
- Inspiring, supportive, and a truly multicultural working environment
- Joining bonus
- Relocation support
- Cafeteria benefits
- Discounted All You Can Move SportPass
- Medical insurance
- Risk and accident coverage
- Language course reimbursement
- Training, certifications, and career development opportunities
- Exciting company events, team-building activities
- Annual bonus
- Recognition programs