Our client is a leading global professional services provider in digital innovation and life sciences.
If you enjoy helping people and have excellent German and interpersonal skills, this opportunity could be perfect for you.
You will support clients as their first point of contact, handling IT-related issues and ensuring smooth daily operations.
Main responsibilities:
- First point of contact for clients, providing Level 1 IT support.
- Handle requests via email, phone, and ticketing system.
- Take ownership of cases until resolution and ensure client satisfaction.
Required skills:
- Fluent in written and spoken German, and at least upper-intermediate English.
- Previous experience in a IT support role is required.
- Strong interpersonal skills and a positive, can-do attitude.
- Willing to work in shifts.
What our partner can offer to you:
- Inspiring, supportive, and a truly multicultural working environment
- Joining bonus
- Relocation support
- Cafeteria benefits
- Discounted All You Can Move SportPass
- Medical insurance
- Risk and accident coverage
- Language course reimbursement
- Training, certifications, and career development opportunities
- Exciting company events, team-building activities
- Annual bonus
- Recognition programs