Join a leading global organization that has been shaping the future of energy and industry for over a century. With a strong presence across international markets, the company combines innovation, technology, and expertise to deliver sustainable solutions. You will become part of a diverse, forward-thinking team, where your work has purpose and long-term growth opportunities await.
Main responsibilities:
- Coordinate the end-to-end order management process for B2B clients in the automotive sector.
- Maintain accurate customer and material master data.
- Enter and monitor customer orders to ensure smooth delivery.
- Handle customer inquiries, requests, complaints, and claims with professionalism.
- Support invoicing processes and ensure timely issue resolution.
- Collaborate with internal stakeholders and clients in a proactive, service-oriented manner.
Required skills:
- Fluency in Polish and solid English communication skills.
- 6+ months of previous customer service or order management experience, ideally within a Shared Service Center environment.
- Familiarity with CRM/ERP systems (e.g., Salesforce, Siebel, SAP).
- Strong customer-oriented mindset, flexibility, and motivation.
- Ability to work independently while also being a reliable team player.
What our partner can offer to you:
- Competitive salary with performance-based bonuses and a wide range of cafeteria elements.
- Health and life insurance, along with an extended medical care package.
- Hybrid working model
- Long-term career development opportunities, supported by extensive learning and training programs.
- Family-friendly policies, such as extended parental leave and dedicated facilities.
- Wellbeing initiatives, including employee assistance and recognition programs.
- Modern office spaces designed for collaboration and relaxation, equipped with play zones, music instruments, and wellness services.
- Company-provided laptop and mobile phone from day one.
- International, inclusive, and supportive workplace culture.