Our trusted partner, a global leader in imaging and print technology, has been revolutionizing document solutions since 1991. They specialize in innovative printers, managed print services, and cutting-edge technologies like AI and IoT, designed to enhance business efficiency. Committed to sustainability, they deliver smarter, greener solutions to meet the evolving needs of modern businesses.
Main responsibilities:
- Collaborate with sales, customer service, and logistics to resolve order and delivery issues
- Keeping in touch with customers and inform them
- Process customer orders accurately and ensure timely order entry in the ERP system
- Identify process improvement opportunities in the O2C cycle
- Keeping in contacts with customers and informing them
- Proactively monitor and manage accounts receivable to ensure timely collections via email and phone, ahead of due dates
- Distribute aging reports, invoices, and relevant documentation to facilitate payments and engage in discussions regarding account statuses
- Communicate payment information to the Cash Application team to ensure accurate and timely application of funds
- Escalate overdue payments in line with internal escalation procedures and dunning protocols
- Collaborate cross-functionally with internal departments to resolve invoicing concerns and support process improvements
- Focus on clearing aged balances and ensure prompt resolution of delinquent receivables
- Review and apply unapplied cash accurately to the appropriate accounts
Required skills:
- University or college degree
- Fresh grads and career changers are also welcomed
- Fluent in English and Portuguese
- Solid MS Office knowledge
Advantages:
- Experience with SAP / Power BI is an advantage
What our partner can offer to you:
- Hybrid working model
- Clear career path
- Bonus, cafeteria
- Multinational working environment