Our partner is a prominent international banking institution with strong roots in Europe's banking history. If you are interested in the banking area and would like to use your English and German language skills, join the new team in this company.
Main responsibilities:
- Act as the first point of contact for corporate clients, supporting their daily banking service needs.
- Manage and strengthen client relationships by proactively identifying and proposing cash management solutions.
- Ensure operational efficiency by handling client queries effectively and improving service processes.
- Follow up on incident resolutions, analyze client feedback, and ensure complaints are managed appropriately.
- Maintain strong communication and collaboration with both clients and internal stakeholders.
- Guarantee the timely delivery of daily banking services for Corporate Clients across Europe.
- Ensure Basic technical support to clients regarding e-banking tools & Cash management products
Required skills:
- Bachelor's degree in Economics/Finance and Accounting
- Fluency in German and English language skills
- Communication skills - oral & written
- Organisational skills
- Ability to develop and leverage networks
- High-level MS Office (Excel) knowledge
Advantages:
- Banking and Financial Operations
What our partner can offer to you:
- A competitive remuneration package and flexible social benefit package
- Inspiring networking opportunities regionally in Central Europe and internationally within a global Group
- Working with a diverse team and belonging to an inclusive community
- A stimulating multinational environment in a top-quality office, close to Westend City Center
- Home office opportunity (2 days per week)
- Market-leading trainings, on-the-job training program
- Attention to employee well-being and work-life balance