Our client is a fintech company that offers business intelligence frameworks for optimization processes. Join them as an AI Application Support Specialist and apply now!
Main responsibilities:
- Provide L2 support for a cloud-based AI application
- Offer customer support and technical assistance in both cloud and on-premise environments
- Analyze and resolve issues, escalating to the R&D department when necessary
- Collaborate with development and DevOps teams to address technical challenges
- Create and deliver status reports on emerging issues
Required skills:
- 3+ years of experience in a production support role, particularly with SaaS or cloud-based applications
- Good knowledge of Java and scripting languages (e.g., Python, Bash) for identifying and debugging code-level issues
- Proven advanced knowledge of Oracle Database and SQL/PLSQL
- Proven basic skills in Linux operating system administration (Red Hat Enterprise Linux knowledge is a plus)
- Proficiency in English language (C1)
- Proficiency in German language (C1)
What our partner can offer to you:
- Hybrid working model, 2 days of home office
- Office located in Budapest
- Global collaborations and participation in IT operations