Are you detail-oriented with a passion for delivering excellent customer service? Do you have strong organizational skills and enjoy working in a dynamic, fast-paced environment? If you're fluent in French and English, on behalf of our multinational partner, we invite you to join their team as an Order Management Representative!
Main responsibilities:
- Process customer orders and ensure timely delivery
- Communicate with French-speaking clients to confirm order details and handle inquiries
- Collaborate with supply chain, sales, and logistics teams to ensure smooth order fulfillment
- Address and resolve any discrepancies or delays in the order process
- Maintain accurate records of customer interactions, order statuses
Required skills:
- Fluency in French and English (both written and spoken)
- 1+ year experience in a customer facing role, including order processing
- Strong problem-solving skills and a proactive approach
- Accurate and fast data entry skills
- Good MS Office skills and knowledge of SAP is a plus!
Advantages:
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What our partner can offer to you:
- Competitive salary and benefits package
- Annual bonus
- Life and accident insurance
- Hybrid working model - 2 days home office
- Room for professional growth and development