Join our partner, a leading multinational in IT services and consulting. Ready for a stable career? Apply now!
Main responsibilities:
- Monitor and drive teams to ensure all KRAs are achieved.
- Work along with peers, supervisors, and the Quality team to meet the KPIs.
- To motivate, develop, and mentor team members in a dynamically changing environment.
- Drive process performance to achieve and exceed SLA deliverables.
- To create a conducive and stimulating environment for the teams to accomplish their goals.
- Develop aligned team members by creating learning opportunities.
- Ensure that employees are motivated and perform as per required thresholds.
Required skills:
- Minimum 3 years of industry experience with a minimum 1 year experience in a Team Leader role.
- Fluency in German and English.
- Ability to drive process, performance & transformation Good communication skills.
- Should be an expert in troubleshooting and analytical skills.
- Strong leadership skills.
- Should have decision-making skills.
What our partner can offer to you:
- Competitive salary and cafeteria
- Mayfair Health insurance