Ready to kick-start your IT career and take your first step into the tech world?
Join an international team, put your German language skills to use, and discover the world of IT support — no previous experience needed, just a willingness to learn!
Join an international team, put your German language skills to use, and discover the world of IT support — no previous experience needed, just a willingness to learn!
Main responsibilities:
- Provide day-to-day IT assistance, supporting users overcome technical challenges.
- Support users across multiple communication channels (phone, email, and chat).
- Analyze and troubleshoot technical problems involving hardware, software, and network connectivity, delivering reliable solutions.
Required skills:
- Previous experience in IT support/helpdesk or customer-facing roles.
- No prior IT experience is required. Career starters are welcome!
- Confident in German and comfortable communicating in English.
- Able to communicate clearly, build positive relationships, and assist others effectively.
Advantages:
- 14-week on-site training in District 11, followed by hybrid work
- Modern office environment
- Home office allowance
- Language allowance
- Premium private health insurance
- Attractive cafeteria package
- Friendly, international team