We are looking for an approachable and people-focused HR Operations Team Lead to join our client's HR Operations team. You will manage a well-established team of HR Specialists supporting employees across Germany, ensuring the delivery of high-quality first-line HR support while partnering with business leaders and key HR stakeholders.
This is an exciting opportunity for an experienced people leader who is passionate about developing others, creating a positive team environment, and driving operational excellence in a dynamic HR Shared Services organization.
Main responsibilities:
- Lead, coach, and develop a team of HR Specialists.
- Foster an inclusive, collaborative, and high-performing team culture.
- Provide guidance and support in resolving complex HR cases and escalations.
- Ensure the delivery of high-quality first-line HR support across the entire employee lifecycle.
- Partner with HR Business Partners, Payroll, Compensation & Benefits, and other key internal stakeholders.
- Build and maintain strong relationships with business leaders and stakeholders across Germany.
- Drive operational excellence and continuous process improvement.
- Monitor team performance, workload, and service quality while supporting the professional development of team members.
- Promote a culture of accountability, ownership, and continuous learning.
- Lead the team through organizational changes and transformation initiatives while maintaining engagement and motivation.
Required skills:
- Minimum 1 year of people management experience.
- Fluent German (C1–C2) and confident communication skills.
- Good command of English.
- Experience within HR Operations, HR Shared Services or Employee Services.
- Strong stakeholder management and communication skills.
- Coaching mindset.
- Strong problem-solving and organizational skills.
What our partner can offer to you:
- Cafeteria benefit package.
- Annual performance bonus
- Private health insurance.
- Employee Loyalty Program
- Hybrid working model with 3 days of home office per week.
- Opportunities for professional growth, internal career development and international career paths.
- Access to a wide range of learning and development programs.
- A collaborative, inclusive and people-oriented working environment where leadership, well-being and continuous improvement are highly valued.