Ben je klaar voor een nieuwe uitdaging?
Ready to take your IT support career to the next level? Join a new project where you'll solve complex technical issues in Dutch, expand your expertise, and have clear opportunities for professional growth. If you're passionate about technology and enjoy helping people, we'd love to hear from you!
Work your way! Choose from a variety of schedules and find the setup that best fits your lifestyle!
Solliciteer vandaag nog!
Ready to take your IT support career to the next level? Join a new project where you'll solve complex technical issues in Dutch, expand your expertise, and have clear opportunities for professional growth. If you're passionate about technology and enjoy helping people, we'd love to hear from you!
Work your way! Choose from a variety of schedules and find the setup that best fits your lifestyle!
Solliciteer vandaag nog!
Main responsibilities:
- Provide level 2 IT support (hardware, software, and network challenges) for Dutch-speaking B2B clients.
- Handle incoming support requests across multiple channels, including phone, email, chat, and web-based platforms in Dutch.
- Work closely with other IT teams to ensure complex issues are addressed efficiently.
Required skills:
- Prior work experience in the field of IT support/helpdesk.
- Strong Dutch language skills and a good command of English.
- Excellent interpersonal skills with a customer-oriented mindset.
Advantages:
- Level 2 IT support experience is an advantage, but if you have several years of Level 1 IT support experience and are ready to take the next step in your career, this could be the perfect opportunity for you!
What our partner can offer to you:
- Flexible shift options available with shift allowance
- 2 home office / week after the onboarding
- Home office support allowance
- Modern office environment (in the 11th district)
- Language allowance
- Premium private health insurance
- An attractive cafeteria package
- A friendly, supportive, international team culture