We are looking for a Customer Support Specialist to join a growing SSC offering a supportive international team environment, clear career development opportunities, and comprehensive training to help you succeed.
Main responsibilities:
- Assist customers with troubleshooting and general questions
- Communicate clearly and professionally
- Document issues and solutions in our system
- Stay up-to-date on our products and services
- Work with other teams to resolve complex cases
- Handle email and portal inquiries in a timely, helpful manner
Required skills:
- At least 1 year of customer support or help desk experience (senior candidates are also welcome)
- Experience troubleshooting customer issues
- Strong written and verbal communication skills
- Experience using ticketing or CRM systems
- Ability to manage multiple support requests simultaneously
- Strong team collaboration and problem-solving skills
- Fluent in Dutch and English
What our partner can offer to you:
- A chance to join a growing SSC
- Friendly, inclusive, and international team environment
- Clear career path and development opportunities
- Full training provided
- Modern office / hybrid work options
- Competitive salary and benefit package