
This is an exciting transition role, offering the opportunity to actively participate in the transfer and stabilization of Accounts Receivable processes. The position requires strong English and Spanish language skills, as you will be collaborating with international stakeholders and supporting a diverse customer portfolio. This role is ideal for professionals who thrive in a dynamic, evolving environment and are eager to contribute to process improvements while ensuring operational excellence during the transition phase.
If you are looking for a challenging and rewarding opportunity within an international SSC setting, this role offers both professional growth and meaningful impact.
Main responsibilities:
- Participate in AR process transition and knowledge transfer
- Perform collection activities and proactive follow-ups to ensure timely customer payments
- Support daily cash application and bank reconciliation
- Maintain customer accounts and debtor ledger; analyze monthly balance movements
- Handle AR correspondence and respond to customer queries
- Support cash management and forecasting
- Take over and stabilize existing processes, ensuring continuity and compliance
- Identify improvement opportunities and support process optimization
- Contribute to ad-hoc projects and assigned tasks
Required skills:
- Minimum 2–3 years of experience in Collections or Credit Management is required
- Bachelor’s degree (college or university) is required
- Fluency in English and Spanish
- Solid knowledge of end-to-end Order-to-Cash (O2C) processes
- Demonstrated experience in negotiating with key stakeholders
- Strong organizational and time management skills
- Proven ability to meet tight deadlines and effectively manage multiple priorities
- Team-oriented mindset with the ability to work independently when needed
- Advanced user-level knowledge of Microsoft Excel is essential
- Experience with Oracle NetSuite is an advantage
- Willingness to work in shifts as required, including occasional evening hours
Advantages:
- SSC experience is an advantage
- Additional language knowledge is an advantage
- Knowledge of Oracle NetSuite is preferred
What our partner can offer to you:
- A flexible hybrid working model (3 days in the office) designed to support a sustainable work-life balance
- Competitive cafeteria package
- Comprehensive private healthcare and screening package with Medicover
- Performance- and company-based bonus opportunity
- A welcoming office environment with a snack corner offering sweets and fresh fruit to keep you energized