Our partner is a trusted international company in the industrial solutions sector, recognised for its high-quality products, innovative manufacturing, and strong commitment to sustainability. They operate globally and value efficiency, customer satisfaction, and collaboration in a multicultural environment.
Join a truly diverse and multinational team as a Polish-speaking Inside Sales Support Specialist, who is ready to support the Polish market!
Main responsibilities:
- Order Management (in SAP): Handle the full order lifecycle, ensuring accurate data entry, timely processing, and seamless fulfilment.
- Customer Support: Provide professional assistance to B2B clients, mainly in Polish.
- Order Tracking: Monitor order status throughout the process, communicate updates, and address potential delays proactively.
- Sales Team Collaboration: Partner with sales teams to support sales activities, improve customer retention, and enhance account satisfaction.
- Cross-Department Coordination: Work with production, logistics, finance, supply chain, and quality departments to ensure smooth operations.
Required skills:
- Minimum 1 year of experience in Inside Sales / Sales Support / B2B Customer Service positions or a related commercial role in an international working environment
- Fluency in Polish and English
- User level in MS Office
- Proactive, eager to learn mindset
- Ability to work independently while actively collaborating with internal teams
- Great problem-solving and communication skills
Advantages:
- Work experience in SAP is an advantage
What our partner can offer to you:
- After the onboarding trainings/probation period, 3 home office / week
- A complex role, with a wide range of diversity in tasks and responsibilities
- A truly multicultural and supportive working environment
- SZÉP Card allowance
- Health insurance
- Loyalty bonus
- Fun team buildings, office events