Our partner is a well-established international service provider supporting business customers across multiple European markets. The company operates in a dynamic, customer-focused environment, combining innovative solutions with reliable, long-term partnerships.
As a Customer Support Representative for the French market, you will play a key role in delivering high-quality service and shaping the overall customer experience.
If you would like to join a stable company and work in a supportive team, do not hesitate to apply.
As a Customer Support Representative for the French market, you will play a key role in delivering high-quality service and shaping the overall customer experience.
If you would like to join a stable company and work in a supportive team, do not hesitate to apply.
Main responsibilities:
- Manage the onboarding of new clients, including accurate processing of orders and documentation
- Communicate with clients via phone and email, providing timely updates and handling inquiries
- Handle and resolve customer issues end-to-end, from initial report to full closure
- Build strong relationships with clients and collaborate closely with internal teams
- Support the Sales team during occasional client visits and selected marketing activities
- Collect and report customer feedback to support continuous service improvement
- Ensure accurate administration of customer data, orders, and documentation
Required skills:
- Advanced French language skills (C1–C2 level) and fluent English proficiency
- Excellent communication and interpersonal skills
- Proactive, autonomous, and solution-oriented mindset
- Team player with a structured approach and respect for procedures
- Confident user of MS Office (Excel, Outlook, Word)
- Experience working with CRM systems
Advantages:
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What our partner can offer to you:
- Secure, long-term employment in a stable, international environment
- Hybrid working model with flexibility and a supportive team culture
- Structured onboarding and continuous training
- Competitive compensation package with performance-related elements
- Transportation allowance (public transport pass)
- Modern office in a central Budapest location