Join a brand-new American Shared Service Centre in the heart of Budapest. Whether you’re an experienced professional, a recent graduate, or looking to change careers, you’re welcome to join the team.
Main responsibilities:
- Assist customers with troubleshooting and general questions
- Communicate clearly and professionally
- Document issues and solutions in our system
- Stay up-to-date on our products and services
- Work with other teams to resolve complex cases
- Handle email and portal inquiries in a timely, helpful manner
Required skills:
- Experience is a plus, but not required - fresh grads and experienced professionals are both welcome
- Great communication and problem-solving skills
- A calm, customer-first mindset
- Experience in customer support is a plus
- Advanced level of English and Dutch, both written and spoken
What our partner can offer to you:
- A chance to join a brand-new, rapidly growing SSC from the very start
- Work in a modern office in the heart of Budapest
- Clear career path supported by internal promotion opportunities
- Hybrid work possibility
- Competitive salary and comprehensive benefits package
- Full professional training provided
- No prior SSC experience required – all necessary onboarding and support included