Are you ready to be part of a team that powers industries around the world? Our partner's company has been at the forefront of energy production for over a century, delivering innovative solutions while working toward a net-zero future. As part of their customer team, you’ll play a key role in supporting clients in the automotive sector and ensuring smooth, efficient operations in a dynamic, global environment.
Main responsibilities:
- Coordinate the full order management process for B2B clients
- Maintain accurate customer and material master data
- Process and follow up on customer orders
- Manage customer inquiries, requests, complaints, and claims professionally and efficiently
- Support invoicing and related financial processes
- Collaborate with colleagues and stakeholders across teams
Required skills:
- Fluency in Polish and strong English skills
- At least 1 year of experience in Customer Service within an SSC/shared services environment
- Familiarity with CRM systems (e.g., Salesforce, Siebel, SAP)
- Customer-oriented mindset and problem-solving attitude
- Flexible, motivated, and proactive personality
What our partner can offer to you:
- Performance-based bonuses and comprehensive benefits
- Life & health insurance with medical care package
- Flexible hybrid work setup
- Career growth and learning opportunities
- Family-friendly policies and wellbeing programs
- Modern offices with chill-out zones and sports facilities