Our partner is a global life sciences and diagnostics company with over 70 years of experience in developing high-quality products that support research and improve healthcare worldwide. Innovation, collaboration, and long-term impact are at the heart of their mission.
If you’re passionate about providing valuable information and guidance for customers and a truly diverse and science-driven environment excites you, this could be just the right step to elevate your career to the next level.
Main responsibilities:
- Handling key customer transactions professionally - receiving customer calls and complaints promptly
- Maintaining accurate case and call logs, providing regular updates until successful resolution
- Collaborating closely with Sales, Finance, and other internal teams
- Ensuring seamless customer service and efficient issue resolution
Required skills:
- Confident communication skills in English and French
- Min. 1-2 years of experience in a customer-facing role gained in a multinational, office environment
- Active user level of MS Office
- You prefer to focus on the solutions
- You enjoy solving complex queries
Advantages:
- Knowledge of SFDC and SAP would be desired
What our partner can offer to you:
- Competitive salary with annual bonus and regular salary reviews
- Hybrid working model (3 days in the office, 2 days remote)
- 100% commuting allowance for non-Budapest residents
- Comprehensive private health care services
- Life and accident insurance
- Cafeteria allowance
- Marriage, childbirth, and school start allowances
- Loyalty award and employee referral program
- “All You Can Move” contract or gym discount options