As a leading European toll payment service provider, the company offers smart solutions for transport and logistics operators to ensure seamless and efficient road usage. With a system covering multiple countries, it helps enhance the efficiency of international road freight operations.
Main responsibilities:
- Register new clients after contract agreements are secured by the Sales Team.
- Manage client orders and ensure smooth follow-up processes.
- Handle all necessary documentation to facilitate easy and seamless client onboarding.
- Provide clients with important updates and ensure they are informed about any relevant changes.
- Respond to customer inquiries via phone and register claims when necessary.
- Follow up on client-reported issues, ensuring timely feedback and resolution.
- Report customer feedback and ensure continuous follow-up on client concerns.
Required skills:
- Native or close to native knowledge in Romanian
- Fluency in English
- Strong computer skills, particularly MS Office
- Excellent problem-solving abilities and a proactive mindse
What our partner can offer to you:
- A stable, international work environment with long-term career opportunities
- The chance to be part of a supportive and professional team
- Opportunities for field visits and participation in industry events
- Continuous learning and professional development