Karrier Hungária
 Our partner is a global leader in the energy and industrial services sector, delivering innovative solutions to partners across more than 50 countries. The company is committed to building a sustainable future, where customer satisfaction, innovation, and people development are core values. With a strong international presence and a dynamic, people-focused company culture, they offer the ideal environment for those looking to grow professionally in a multinational shared services setting

Main responsibilities:

  • Coordinating and managing B2B customer orders from entry to delivery
  • Handling product and customer master data
  • Following up on orders and ensuring timely fulfillment
  • Managing and resolving customer queries and complaints in a professional manner
  • Tracking claims and complaints until resolution
  • Supporting the invoicing process and documentation
  • Liaising with stakeholders and customers via phone and email

Required skills:

  • Fluent Polish and confident English communication skills (written and spoken)
  • At least 0,5 years of experience in customer service, in a Shared Services or multinational environment
  • Familiarity with ERP and CRM systems (e.g. SAP, Salesforce, Siebel)
  • Strong customer-oriented attitude and excellent communication skills
  • Proactive, reliable, and adaptable personality

What our partner can offer to you:

  • Competitive base salary with performance-based bonuses and cafeteria benefits
  • Flexible hybrid working model (2 days home office/week)
  • Comprehensive healthcare and insurance packages
  • Internal career path development opportunities and access to online learning platforms
  • A supportive, inclusive corporate culture with a strong focus on employee wellbeing
  • Family-friendly environment (e.g. extended parental leave, baby room)
  • A modern and vibrant office environment with relaxation and collaboration spaces (e.g. play zone, office massage, music corner)