Our partner company is a global leader in engine oil and lubricant sales and maritime transportation. As part of a broader international transition, a brand-new customer operations team is being set up in Budapest. This is a great opportunity to be part of something new — helping shape the team and processes from the very beginning.
Main responsibilities:
- Support key customers with orders, invoicing, and issue resolution
- Manage incoming queries, claims, and complaints from start to finish
- Maintain smooth communication with customers and internal teams
- Represent the brand with a helpful, professional attitude
- Coordinate daily requests for your assigned customer portfolio
Required skills:
- Proficiency in Englsih, Good level of Dutch
- At least 1 year of relevant experience in the field of Customer Service or in SSC environment
- Customer-oriented approach
- Flexible, motivated personality
Advantages:
- Bonus opportunities and a wide range of benefits
- Flexible working: up to 2 home office days/week
- Health & life insurance, medical care package
- Family-friendly workplace & wellbeing programs
- Long-term career building with plenty of learning options