Our partner is standing by transport operators and transport professionals all over Europe, providing them assistance to manage and control their toll payments and profitability. The company offers a wide range of services for the assessment and control of costs relating to tolling, as well as a consultancy service for fleet managers to facilitate the optimization of their work. If you would like to join a stable company and work in a supportive team, do not hesitate to apply.
Main responsibilities:
- Register new clients after contract agreements are secured by the Sales Team.
- Manage client orders and ensure smooth follow-up processes.
- Handle all necessary documentation to facilitate easy and seamless client onboarding.
- Provide clients with important updates and ensure they are informed about any relevant changes.
- Respond to customer inquiries via phone and register claims when necessary.
- Follow up on client-reported issues, ensuring timely feedback and resolution.
- Report customer feedback and ensure continuous follow-up on client concerns.
Required skills:
- Close to native proficiency in Serbian or Croatian
- Fluency in English
- Strong computer skills, particularly MS Office
- Excellent problem-solving abilities and a proactive mindset
Advantages:
- Experience in logistics or freight forwarding is a plus
- Additional language skills in French or Italian are an advantage
What our partner can offer to you:
- A stable, international work environment with long-term career opportunities.
- The chance to be part of a supportive and professional team.
- Opportunities for field visits and participation in industry events.
- Continuous learning and professional development.