Join a global leader in life sciences and clinical diagnostics, driving innovation to advance research and healthcare worldwide. As a Cash Collection Analyst, your fluency in Italian or French will play a key role in maintaining strong customer relationships and ensuring timely financial processes. Be part of a dynamic and inclusive team committed to excellence and collaboration.
Main responsibilities:
- Manage assigned Debtors report to ensure timely collection of overdue invoices by resolving delays with customers via phone/email.
- Address disputes through due diligence, creating Case IDs, and coordinating with Customer Services for investigation.
- Collaborate with the Cash Application team to allocate un-applied receipts promptly.
- Participate in ad-hoc projects, including audits and special assignments.
- Support team tasks and responsibilities during colleagues’ absences.
Required skills:
- Ideally 4 years of Collections or Customer Service experience.
- Excellent telephone manner and written communications required in English and Italian/French languages.
- Good interpersonal, communication and negotiation skills.
- Positive can-do and pro-active attitude with good time management skills.
- Excel - Must have V-Look Up, Formulas, Preferred Pivot.
- SAP / ORACLE or similar AR system experience.
What our partner can offer to you:
- Competitive salary and benefits package
- Annual bonus
- Life and accident insurance
- Private Health Care Services
- Hybrid working model - 2 days home office
- Room for professional growth and development
- Sport allowance