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CASH COLLECTOR WITH FLUENT ENGLISH AND FRENCH

Our partner is one of the world’s leading providers of communication services and solutions. By concentrating on new technologies and innovation their goal is to create a better word with the power of communication. Their continuously growing Business Support Center in Budapest is looking for a new member to join them in this challenge as a Cash Collector.
If you are interested in this opportunity do not hesitate to send your application today!

Responsibilities:

  • To improve cash across portfolio at every opportunity by encouraging preferred payment methods
  • To educate customers to improve payment patterns and minimise overdue debt without compromise to customer satisfaction
  • To ensure that promises made to the customers are kept, with proactive contact where failure is anticipated
  • To pro-actively plan each collections call ensuring the call in accordance with Collections process, covering all appropriate debts and that a promise of full or part payment is received
  • To manage daily work across the portfolio based on management agreed priorities
  • To ensure strong relationship with Business Units and Companies on a frequent basis flagging any major issues which are debt affecting
  • To understand the local regulatory, fair trading and competition rules relating to their work sufficiently to be able to comply with customers

Requirements:

  • Fluent English and French languages are a must!
  • Client orientated thinking, and strong communication skills
  • Effective negotiation and problem solving skills
  • Good credit management and cask collection skills
  • Tact and diplomacy and ability to make decisions and defend it
  • Excellent organizational and prioritizing skills